Shipping policy
Shipping Policy
Standard Shipping Rates
- Orders under $35: $5.99 flat rate
- Orders $35 and over: FREE shipping
- Processing time: 1–2 business days
- Estimated delivery: 2–8 business days after processing
- Domestic U.S. only — we do not ship internationally under any circumstances
Heavy & Oversized Items
The following products ship at a flat rate of $39.99 regardless of order total due to size and weight:
- Survival food buckets
- Ballistic plate carriers
Exceptions for Non-Continental U.S.
Orders shipping to Alaska, Hawaii, Guam, and Puerto Rico may not qualify for free shipping and may be subject to additional shipping charges. Certain oversized or restricted products may not be shippable to these locations.
Carrier Information
We ship via USPS, UPS, and FedEx depending on product type and destination.
Important — OTF Knife Carrier Restriction: OTF (out-the-front) knives may only be shipped via UPS or FedEx. USPS cannot be used to ship OTF knives per federal regulations.
Restricted Products by State
Certain products cannot be shipped to specific states due to local laws and regulations. Orders placed to restricted states for restricted products will be cancelled and fully refunded.
Stun Guns & Electroshock Devices — Cannot ship to:
- Hawaii
- Massachusetts
OTF (Out-the-Front) Knives — Cannot ship to:
- Delaware
- Hawaii
- Minnesota
- New Mexico
- Washington D.C.
Pepper Spray & Defensive Sprays — Cannot ship to:
- New York
- Massachusetts
- Alaska
- Hawaii
You must be 18 years of age or older to purchase pepper spray. Please verify your local laws before purchasing.
Buyer Responsibility
It is the sole responsibility of the buyer to verify that the product they are ordering is legal in their state, county, and municipality before purchasing. SDP Inc. is not responsible for orders confiscated or returned due to local law violations.
Order Tracking
Once your order ships, you will receive an email notification with tracking information. You can use the tracking number provided to monitor your delivery status directly with the carrier.
Lost, Stolen, or Missing Packages
If your package shows as delivered but cannot be located, please contact us first at (888) 632-5731 or support@sdpincusa.com and we will do our best to assist you. While SDP Inc. is not responsible for packages after confirmed delivery, we will work with you and the carrier to help investigate and resolve the issue as quickly as possible.